Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Welcome to VaxNoro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you visit our website at vaxnoro.pro (the "Website").

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our Website.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact Information: When you fill out our contact form, we collect your name, email address, phone number (optional), and any message content you provide.
• Communication Records: When you contact us via email or phone, we maintain records of that correspondence.

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing behavior:

• Usage Data: Pages visited, time spent on pages, links clicked, referring website addresses, browser type and version, device type, operating system, and IP address.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and collect analytical data. For detailed information, please see our Cookie Policy section below.

2.3 Third-Party Analytics

We use Google Analytics to understand how visitors interact with our Website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to visiting. The information collected is used only to improve our Website and services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Communication: To respond to your inquiries, feedback, and support requests submitted through our contact form or email.
• Website Improvement: To analyze usage patterns, improve our content, enhance user experience, and optimize Website performance.
• Content Personalization: To provide relevant gaming reviews, guides, and recommendations based on user interests.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Security: To detect, prevent, and address technical issues, fraud, or security vulnerabilities.

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent (e.g., accepting cookies or submitting contact forms).
• Legitimate Interests: To operate, maintain, and improve our Website and services, provided such interests do not override your data protection rights.
• Legal Obligation: When required by law to retain or disclose your information.

5. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Website and conducting our business, including:

• Web hosting services
• Analytics providers (Google Analytics)
• Email service providers
• Content delivery networks

These providers are contractually obligated to maintain confidentiality and use your information only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide choices regarding your information.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data.

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve functionality.

6.2 Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our Website (Google Analytics).
• Preference Cookies: Remember your settings and preferences (e.g., cookie consent choices).
• Marketing Cookies: Used to track visitors across websites for advertising purposes (Facebook Pixel).

6.3 Managing Cookies

You can control cookie settings through our cookie banner that appears on your first visit. You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality.

To opt-out of Google Analytics tracking, visit: Google Analytics Opt-out

7. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms, retailers, and other gaming-related sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Regular backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact Form Submissions: Retained for up to 3 years for customer service purposes.
• Analytics Data: Retained according to Google Analytics retention settings (typically 26 months).
• Cookie Data: Retained according to individual cookie expiration dates (ranging from session-based to 2 years).

After the retention period expires, we will securely delete or anonymize your personal information.

10. Your Rights Under UK GDPR

As a user in the United Kingdom, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information ("right to be forgotten").
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Object: Object to processing of your personal data for specific purposes.
• Right to Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 14.

11. Children's Privacy

Our Website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), to protect your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Providing prominent notice on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

15. Complaints

If you believe we have not handled your personal data in accordance with UK GDPR or have concerns about our privacy practices, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: https://ico.org.uk
Helpline: 0303 123 1113

© 2025 VaxNoro. All rights reserved.